PRIVARY POLICY

This Privacy Policy explains how Luxury Indoors Discounted Furniture ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with our services (collectively, the “Services”).

By using or accessing our Services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with an updated “Last Updated” date.

Information We Collect

We collect personal information to provide and improve our Services. This may include:

  • Contact details such as your name, address, email, and phone number.
  • Order information such as billing, shipping, and payment details.
  • Account information such as username and password (if applicable).
  • Shopping preferences, including items viewed or added to your cart.
  • Customer service communications and feedback.

Information Collected Automatically

We may automatically collect certain information when you access our website, including your IP address, browser type, device information, and browsing activity. This may be collected using cookies and similar technologies.

Use of Your Information

We use your personal information for purposes including:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending important service updates or promotional offers (with consent).
  • Detecting and preventing fraud or other security issues.
  • Complying with legal obligations.

Cookies

We use cookies to enhance your browsing experience, analyse website traffic, and personalize content. You can disable cookies in your browser settings, but some parts of our website may not function properly as a result.

Disclosure of Information

We may share your personal information with:

  • Service providers who help us operate our website and fulfil orders (e.g., shipping and payment partners).
  • Marketing and analytics partners to improve our advertising and services.
  • Law enforcement or government authorities if required by law.

We do not sell or rent your personal information to third parties.

Data Security and Retention

We take reasonable precautions to protect your information. However, no online transmission or storage system is completely secure. We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from anyone under 16 years of age. If you believe your child has provided personal data, please contact us to request deletion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us. We will do our best to resolve your concerns promptly and fairly.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

 Store Address: 8/5 Connect Road, Truganina, VIC 3029
 Email: luxuryindoorsmelbourne@gmail.com
 Phone: +61 455 380 955 | +61 410 001 023