SHIPPING POLICY

Luxury Indoors Discounted Furniture  is committed to excellence and to the full satisfaction of our customers. We proudly offer reliable shipping and delivery services across Melbourne and regional Victoria. Be assured that we are doing everything in our power to get your order to you as soon as possible. Please consider any public holidays that may impact delivery timelines.

1. Shipping

All orders placed with Luxury Indoors Discounted Furniture are processed promptly, and customers will be contacted with a delivery date within 1 business day after payment has been received.

We deliver orders 7 days a week, including weekends and public holidays.

Our standard delivery rate is $100 for all Melbourne suburbs.

We also deliver to regional areas and countryside locations across Victoria. Delivery pricing for these areas typically ranges from $150 – $450, depending on distance and accessibility. Please contact our store for an accurate quote before placing your order.

2. Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. We strive to process and dispatch orders quickly, so there is only a short window to correct address errors. Please contact us immediately if you believe you have entered an incorrect shipping address.

3. Undeliverable Orders

Orders that are returned to us as undeliverable due to incorrect address details or failure to receive delivery may be subject to a restocking or redelivery fee.

4. Lost or Stolen Deliveries

Luxury Indoors Discounted Furniture is not responsible for lost or stolen deliveries once they have been marked as delivered by our delivery partner. If your order is marked as delivered but you have not received it, please contact your local courier or authorities to investigate the issue.

5. Return Request Period

We allow return requests only under specific conditions as outlined in our Refund Policy. Please ensure items are unused, undamaged, and in their original packaging when initiating a return request.

6. Out of Stock Items

In the event that an item in your order is out of stock, we will ship all available items first and dispatch the remaining items as soon as they are back in stock. You will be notified accordingly.

7. Import Duty and Taxes

All prices listed on our website include applicable taxes and import duties where relevant. There are no additional fees upon delivery for orders within Australia.

8. Acceptance

By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.

9. Contact Information

For all shipping-related inquiries or support, please reach out to us:

Luxury Indoors Discounted Furniture
Location: 8/5 connect road, Truganina - 3029
Contact: +61 455 380 955‬ | +61 410 001 023
Email: luxuryindoorsmelbourne@gmail.com